“In both instances, facility staff used a tablet to make it appear as if they were scanning a QR code when in fact the staff member was presented with a photograph of a dog,” the Alberta Health Services order said. “The staff member then proceeded to ask the test shopper for personal identification and offered dine in services.”
The Granary’s indoor dining area was ordered to remain closed until the owners took steps to ensure that the restaurant would implement the Restrictions Exemption Program in full compliance, provide training to all staff on how to implement the program with written confirmation that training had been complete and to attend an administrative hearing with Environmental Public Health to demonstrate that all steps have been completed.
“To our valued guests, we had an unfortunate circumstance at our front door which involved one of our underage hostesses, and the requirements for the REP program,” The Granary Kitchen wrote on Facebook on Friday. “We are taking the weekend to retrain and regroup. We look forward to serving you again as soon as we are ready to reopen.”
“In closing we would like to remind everyone of the tremendous pressure being placed on front staff, and please remember to be kind.”
Alberta Health Services rescinded the closing order Monday, according to a letter from the department, and the Granary Kitchen reopened its dining room the same day. Patrick Malkin, one of restaurant’s owners, told CNN on Wednesday that Alberta Health Services was “very pleased” with the actions taken to move forward.
“These are difficult time for restaurants in Canada and abroad,” Malkin said. “We look forward to better days ahead for the industry as a whole.”