The L.A. Times piece on Kauffman read, “Despite [Friends] success, though, the comedy was repeatedly criticized for its lack of diversity, with numerous observers wondering how the characters existed in a predominantly white environment even though the series was set in New York City.”
As the outlet noted, Kauffman initially rebuffed these criticisms, calling them “difficult and frustrating.” She also expressed that she felt the show was being “unfairly singled out.”
“But now, Kauffman says, she gets it,” stated the L.A. Times, adding that she “had a dramatic change of heart, and she now feels that the criticisms about ‘Friends’ were fair.”