Seniors decry age bias, say they feel devalued when interacting with health care providers

(Kaiser Gesondheidsnuus)Joanne Whitney, 84, a retired associate clinical professor of pharmacy at the University of California-San Francisco, often feels devalued when interacting with health care providers.

There was the time several years ago when she told an emergency room doctor that the antibiotic he wanted to prescribe wouldn’t counteract the kind of urinary tract infection she had.
He wouldn’t listen, even when she mentioned her professional credentials. She asked to see someone else, to no avail. “I was ignored and finally I gave up,” said Whitney, who has survived lung cancer and cancer of the urethra and depends on a special catheter to drain urine from her bladder. (An outpatient renal service later changed the prescription.)
    Dan, vroeër die jaar, Whitney landed in the same emergency room, screaming in pain, with another urinary tract infection and a severe anal fissure. When she asked for Dilaudid, a powerful narcotic that had helped her before, a young physician told her, “We don’t give out opioids to people who seek them. Let’s just see what Tylenol does.
      Whitney said her pain continued unabated for eight hours.
        I think the fact I was a woman of 84, alleen, was important. When older people come in like that, they don’t get the same level of commitment to do something to rectify the situation. It’s like ‘Oh, here’s an old person with pain. Wel, that happens a lot to older people,'” sy het gese.
        Whitney’s experiences speak to ageism in health care settings, a long-standing problem that’s getting new attention during the Covid-19 pandemic, which has killed more than half a million Americans age 65 en ouer.
          Ageism occurs when people face stereotypes, prejudice or discrimination because of their age. The assumption that all older people are frail and helpless is a common, incorrect stereotype. Prejudice can consist of feelings such asolder people are unpleasant and difficult to deal with.Discrimination is evident when older adultsneeds aren’t recognized and respected or when they’re treated less favorably than younger people.
          In health care settings, ageism can be explicit. An example: plans for rationing medical care (“crisis standards of care”) that specify treating younger adults before older adults. Embedded in these standards, now being implemented by hospitals in Idaho and parts of Alaska and Montana, is a value judgment: Young peopleslives are worth more because they presumably have more years left to live.
          Justice in Aging, a legal advocacy group, filed a civil rights complaint with the U.S. Department of Health and Human Services in September, charging that Idaho’s crisis standards of care are ageist and asking for an investigation.

          Ageism can compromise care

          In other instances, ageism is implicit. Dr. Julie Silverstein, president of the Atlantic division of Oak Street Health, gives an example of that: doctors assuming older patients who talk slowly are cognitively compromised and unable to relate their medical concerns. As dit gebeur, a physician may fail to involve a patient in medical decision-making, potentially compromising care, Silverstein said. Oak Street Health operates more than 100 primary care centers for low-income seniors in 18 state.
          Emogene Stamper, of the Bronx, New York, became ill with Covid-19 in March.

          Emogene Stamper, 91, of the Bronx in New York City, was sent to an under-resourced nursing home after becoming ill with Covid-19 in March. “It was like a dungeon,” het sy onthou, “and they didn’t lift a finger to do a thing for me,” sy het gese. The assumption that older people aren’t resilient and can’t recover from illness is implicitly ageist.
          Stamper’s son fought to have his mother admitted to an inpatient rehabilitation hospital where she could receive intensive therapy.
          When I got there, the doctor said to my son, ‘Ag, your mother is 90,like he was kind of surprised, and my son said, “You don’t know my mother. You don’t know this 90-year-old,” Stamper said. “That lets you know how disposable they feel you are once you become a certain age.
          At the end of the summer, when Stamper was hospitalized for an abdominal problem, a nurse and nursing assistant came to her room with papers for her to sign. “O, you can write!” Stamper said the nurse exclaimed loudly when she penned her signature. “They were so shocked that I was alert, it was insulting. They don’t respect you,” het sy bygevoeg.
          Byna 20% of Americans ages 50 and older say they have experienced discrimination in health care settings, volgens a 2015 verslag doen, and it can result in inappropriate or inadequate care. One study estimates that the annual health cost of ageism in America, insluitend oor- and undertreatment of common medical conditions, totale $ 63 miljard.
          Nubia Escobar, 75, who emigrated from Colombia nearly 50 jare terug, wishes doctors would spend more time listening to older patients’ bekommernisse. This became an urgent issue two years ago when her longtime cardiologist in New York City retired to Florida and a new physician had trouble controlling her hypertension.
          Nubia Escobar, 75, wishes doctors would spend more time listening to older patients' bekommernisse.

          Alarmed that she might faint or fall because her blood pressure was so low, Escobar sought a second opinion. That cardiologistrushed me — he didn’t ask many questions and he didn’t listen. He was sitting there talking to and looking at my daughter,” sy het gese.
          It was Veronica Escobar, an elder law attorney, who accompanied her mother to that appointment. She remembers the doctor being abrupt and constantly interrupting her mother. “I didn’t like how he treated her, and I could see the anger on my mother’s face,” sy het gese. Nubia Escobar has since seen a geriatrician who concluded she was overmedicated.
          The geriatricianwas patient. How can I put it? She gave me the feeling she was thinking all the time what could be better for me,” Nubia Escobar said.

          Feeling invisible

          Pat Bailey, 63, gets little of that kind of consideration in the Los Angeles County, Kalifornië, nursing home where she’s lived for five years since having a massive stroke and several subsequent heart attacks. “When I ask questions, they treat me like I’m old and stupid and they don’t answer,” sy het gese.
          One nursing home resident in every five has persistent pain, studies have found, and a significant number don’t get adequate treatment. Bailey, whose left side is paralyzed, said she’s among them. “When I tell them what hurts, they just ignore it or tell me it’s not time for a pain pill,” het sy bygevoeg.
          Most of the time, Bailey feels likeI’m invisibleand like she’s seen asa slug in a bed, not a real person.Only one nurse regularly talks to her and makes her feel she cares about Bailey’s well-being.
          Just because I’m not walking and doing anything for myself doesn’t mean I’m not alive. I’m dying inside, but I’m still alive,” sy het gese.
          Ed Palent, 88, en sy vrou, 89-year-old Sandy of Denver, similarly felt discouraged when they saw a new doctor after their long-standing physician retired.
          When their long-standing physician retired, Ed Palent and his wife, Sandy, had to find a new doctor.

          They went for an annual checkup and all this doctor wanted them to do was ask about how they wanted to die and get them to sign all kinds of forms,” said their daughter Shelli Bischoff, who discussed her parentsexperiences with their permission.
          They were very upset and told him, ‘We don’t want to talk about this,’ but he wouldn’t let up. They wanted a doctor who would help them live, not figure out how they’re going to die,” Bischoff added.
            The Palents didn’t return and instead joined another medical practice, where a young doctor barely looked at them after conducting cursory examinations, hulle het gesê. That physician failed to identify a dangerous staphylococcus bacterial infection on Ed Palent’s arm, which was later diagnosed by a dermatologist. Weereens, the couple felt overlooked, and they left.
            Now they’re with a concierge physician’s practice that has made a sustained effort to get to know them. “It’s the opposite of ageism: It’s ‘We care about you and our job is to help you be as healthy as possible for as long as possible. It’s a shame this is so hard to find,” Bischoff added.

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