に 2018, 夫人. サンフランシスコのジェーン・スミス, カリフォルニア, 彼女の100歳の誕生日を祝うために、サンフランシスコからラスベガスまでサウスウエスト航空のチームと一緒に飛んだ.
That’s when she first became friendly with the flight crew, according to a July 28, 2022, news release from Southwest Airlines.
To make the day memorable, Southwest employees 歌った “Isn’t She Lovely” by Stevie Wonder at the gates.
その後、, all the passengers on the flight sang “Happy Birthday to You.”
それ以来, Southwest employees Bryan Dal Portoa, San Francisco customer service supervisor, and Nisha Chinn, a San Francisco customer service manager, have gotten closer to Smith and her family.
過去2年間, Smith’s plans for her birthday trips were halted due to コロナウイルスのパンデミック.
そう, Dal Porto and Chinn wanted Smith’s 2022 trip to Las Vegas to be a joyous occasion for the centenarian.
The Southwest staffers printed out certificates to have the agents greet her as she passed through the airport in San Francisco.