“I do not celebrate or feel pride in our having to ban @realDonaldTrump, or how we got here,” Dorsey began a lengthy Twitter thread. “After a clear warning we’d take this action, we made a decision with the best information we had based on threats to physical safety both on and off Twitter. Was this correct?
“I believe this was the right decision for Twitter,” Dorsey continued. “We faced an extraordinary and untenable circumstance, forcing us to focus all of our actions on public safety. Offline harm as a result of online speech is demonstrably real, and what drives our policy and enforcement above all.
“Detto ciò, having to ban an account has real and significant ramifications. While there are clear and obvious exceptions, I feel a ban is a failure of ours ultimately to promote healthy conversation. And a time for us to reflect on our operations and the environment around us,” the CEO went on.
Dorsey acknowledged that taking such actions “fragment the public conversation”, “divide us” e “limit the potential for clarification, redemption, and learning.” He also admitted that the power of his corporation in the “global public conversation” has set a “pericoloso” precedente.
“The check and accountability on this power has always been the fact that a service like Twitter is one small part of the larger public conversation happening across the internet. If folks do not agree with our rules and enforcement, they can simply go to another internet service,” Dorsey wrote.
The CEO then pointed to other social media giants who have also suspended or permanently banned Trump’s accounts, la scrittura “I do not believe this was coordinated,” but positing that such companies were likely “emboldened” by the actions of their competitors.
“This moment in time might call for this dynamic, but over the long term it will be destructive to the noble purpose and ideals of the open internet,” Dorsey said. “A company making a business decision to moderate itself is different from a government removing access, yet can feel much the same. sì, we all need to look critically at inconsistencies of our policy and enforcement. sì, we need to look at how our service might incentivize distraction and harm. sì, we need more transparency in our moderation operations. All this can’t erode a free and open global internet.”
Dorsey then highlighted a Twitter-funded initiative called “bluesky”, which he said would hopefully determine an “open decentralized standard for social media.” He then vowed to commit to “public transparency” as the program is being developed.
“It’s important that we acknowledge this is a time of great uncertainty and struggle for so many around the world. Our goal in this moment is to disarm as much as we can, and ensure we are all building towards a greater common understanding, and a more peaceful existence on earth,” Dorsey continued. “I believe the internet and global public conversation is our best and most relevant method of achieving this. I also recognize it does not feel that way today. Everything we learn in this moment will better our effort, and push us to be what we are: one humanity working together.”
After the Jan. 6 rivolta a Capitol Hill, Twitter concluded that allowing Trump to return to the social media platform risked “ulteriore incitamento alla violenza.”
Evidenziando due tweet relativamente docili del presidente, uno dei quali ha dichiarato che non avrebbe partecipato all'inaugurazione di Biden a gennaio. 20, la società ha sostenuto che dovevano essere visti in un contesto più ampio.
“Questi due tweet devono essere letti nel contesto di eventi più ampi nel paese e dei modi in cui le dichiarazioni del presidente possono essere mobilitate da pubblici diversi, anche per incitare alla violenza, così come nel contesto del modello di comportamento di questo racconto nelle ultime settimane,” la società ha detto. “Dopo aver valutato la lingua in questi Tweet rispetto alla nostra politica sulla glorificazione della violenza, abbiamo stabilito che questi Tweet violano la Politica sulla glorificazione della violenza e l'utente @realDonaldTrump deve essere immediatamente sospeso in modo permanente dal servizio.”