The Australian Securities and Investments Commission had 申し立てられた Westpac charged over
10 百万オーストラリアドル ($ 7.2 百万) in advice fees to more than
11,000 deceased people and distributed duplicate insurance policies to over
“The issues raised in these matters should not have occurred, and our processes, systems and monitoring should have been better,” Westpac CEO Peter King said in a statement.
ASIC and Westpac will together propose the 113 million Australian dollar penalty to the federal court, and the lender will remediate about $ 80 百万オーストラリアドル ($ 57 百万) to customers, the ASIC said.
“The conduct and breaches alleged in these proceedings caused widespread consumer harm and ranged across Westpac’s everyday banking, financial advice, superannuation and insurance businesses,” ASIC Deputy Chair Sarah Court said.
“Westpac must urgently improve its systems and culture to ensure these systemic failures do not continue.”
She added that “it is unprecedented for ASIC to file multiple proceedings against the same respondent at the same time.”
先週, the Reserve Bank of New Zealand said Westpac’s local unit needs to address risk governance and compliance concerns after an independent report highlighted “material shortcoming” in the board’s oversight.