Americans hoping their packages will arrive in time for a Christmas Day celebration may be in for a rude awakening this year.
Gli Stati Uniti. Postal Service delivers hundreds of millions of packages every holiday season, but the agency has been in dire straits in 2020 — ricezione $ 10 billion from the U.S. Department of the Treasury in order to continue operating during the pandemic.
Complicating matters further is that nearly 19,000 del proprio 644,000 workers called in sick or were forced to isolate during the months-long pandemic, secondo il American Postal Workers Union.
In un Dic. 14 comunicato stampa, workers pleaded with the American public to send gifts early.
“While every year, the Postal Service carefully plans for peak holiday season, a historic record of holiday volume compounded by a temporary dipendente shortage due to the COVID-19 surge, and capacity challenges with airlifts and trucking for moving this historic volume of mail are leading to temporary delays,” scrissero. “These challenges are being felt by shippers across the board.”
In un messaggio video posted the same day, NOI. Postmaster General Louis DeJoy said that they were expecting up to a third more packages than in 2019. The agency reported that through Dec. 12, parcel volume was up by 14%.
Postal facilities are overflowing and some processing plants have refused to accept new mail shipments leaving packages sitting on trucks for days on end, according to The Washington Post.
Employees who were not sickened by the virus or new hires are now working extreme hours — some without weekends since Ringraziamento, Il Post ha riferito.
Performance has suffered following DeJoy’s summertime cost cuts — which he said were made due to a decline in first-class mail — anche se e-commerce shopping skyrocketed as families made purchases from the comfort of their couches.
Small businesses that regularly use the Postal Service also felt the negative effect — with many relying on holiday deliveries to cushion losses throughout the pandemic.
In response to similar challenges, private shippers like UPS and FedEx have also told customers to send packages early. FedEx’s deadline to arrive by Christmas Day was Dec. 9 for SmartPost and Dec. 16 for ground shipping.
UPS said Dic. 21 was the last day for 3-Day Select® delivery, Dic. 22 for two-day air, e dic. 23 for next-day air.
Retailers like J.C. Penney and Kohl’s are giving discounts as an incentive for shoppers to pick up online orders in-person and others like Macy’s e Best Buy have partnered with services like DoorDash and Instacart.
Tuttavia, on-time delivery rates have decreased, according to shipping technology company ShipMatrix.
Between Dec. 13 e 17, UPS had the highest rate at almost 95%, FedEx hovered slightly above 92%, and the Postal Service was just above 86%.